Frequently Asked Questions
Easy! Just grab a soft cloth and gently wipe your jewellery to remove any dirt or oils. If it needs a deeper clean, a bit of mild soap and water will do the trick, just make sure to dry it thoroughly.
✨ Tarnish? Not on our watch. Our sterling silver is treated with rhodium, platinum, or palladium, luxe metals that act like a protective shield against air, moisture, and all the other stuff that makes silver lose its sparkle.
And while we've got your back on that front, a little TLC goes a long way. Store your jewellery away from direct sunlight, and give it a quick polish now and then to keep things looking fresh.
Nope, no green fingers here! Our jewellery is made from high-quality metals and coated with protective layers like rhodium, platinum, or palladium to keep tarnishing at bay and your skin looking flawless.
That green stain you sometimes see with other jewellery? It happens when metals like copper or brass react with your skin, but with our carefully crafted pieces, you're in safe hands. Just a little care, like keeping your jewellery dry and clean, and you'll be good to go!
Yes! All Treatfully jewellery is made from solid sterling silver or real gold plated sterling silver. We do not use any lead or nickel in our products which makes them skin-safe and comfortable to wear.
Yes! Our skilled artisans, based in India and Thailand, have been meticulously chosen for their unwavering dedication to workers' rights, ethical practices, and integrity. Beyond being proud members of the Responsible Jewellery Council, they undergo rigorous SMETA audits – the globally recognised standard for comprehensively assessing and enhancing working conditions and environmental practices.
Our jewellery comes beautifully presented in a gift box. If you're looking for an extra special touch, you can add additional packaging on, such as gift bags, pouches and a greetings card.